Customer Service

Returns

If you aren’t completely happy with your purchase from The Futsal Shop we will be more than happy to exchange or refund it for you. Simply return the item(s) to us in their original condition within 21 days of the purchase date and we’ll sort it for you!

Sale items are refundable only, please get in touch if you have any issues! 

If you want, let us know of your intentions to return by dropping us an email on team@thefutsalshop.com with as much information as you can and we’ll look out for it in the post! So just remember – return it in its original condition within 21 days and we’ll do the rest. If it’s not returned as new or after the 21 days have passed we may return it to you.

Return postage is the responsibility of the customer, unless the item is faulty, or sent in error by us. The Futsal Shop Limited is not responsible for items lost in transit and until it reaches us, it remains your responsibility.  Try www.parcel2go.com for some great cheap options.

 

Send returns to:TFS Returns, Unit 11 Hampstead road, Nottingham NG3 5HD. England, United Kingdom

 

If you have any queries whatsoever get in touch on team@thefutsalshop.com or speak to us on Twitter or Facebook!

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